Instructions: E-mail your completed complaint form to A WIC certifier or clerk may also complete the form for you. Complaint forms English, Spanish, Vietnamese.If your shopping experience hasn't been what it should, please let us know by submitting a WIC Participant Complaint form. We aim for our WIC participants to have a great shopping experience in retail grocery stores and pharmacies. Participant Complaints for Experiences at Retail Grocery Stores and Pharmacies Learn more about the new WIC and your eWIC card with the resources below.WIC will reload the card when your next monthly benefit period begins. When you have used all your WIC benefits for the month, do not throw away the card. Any WIC benefits you do not use during a benefit cycle do not roll over.To check the amount of WIC benefits remaining on your card, check the receipt from your most recent shopping trip, call Customer Service at 1-85 or visit the cardholder web portal at. These items can be paid for with your SNAP card, gift card, cash, debit card or check. Some items you buy may not be on your family’s WIC Shopping List.If you lose your card or if it's stolen or damaged, contact Customer Service immediately at 1-85.It is very important that you keep up with your eWIC card so you will be able to pick up your WIC foods when you need them.The back of your eWIC card contains a magnetic strip that you will swipe through a card reader at the grocery store.WIC will use that number to send your benefits to your account each month. Your eWIC card will have a unique account number.
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